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Success on a Shoestring
Description: ont do more than you need to.
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March of the Virtual Soldiers
Description: nternet toy retailers arent kidding around when it comes to rolling out serious merchandising strategies they think will make shoppers buy. Here are some of the top competitors and their game plans.
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The Portals Have Landed
Description: Retailers once paid big money to high-flying portals, but today they want more control---and results
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Ticket to success
Description: TicketsNows personal touch helps affiliates attract more eventgoers and boost sales
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The Top 500 Guide
Description: 2006 marked another record year of sales, but the fastest-growing merchants are smaller niche retailers who specialize and know what makes their customers tick
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The search is on
Description: Web merchants are spending more to get better results on their investment in natural search and pay-per-click
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Struggling with Juggling
Description: As their offerings grow, web retailers face the challenge of keeping product data timely, relevant and available in a nanosecond
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The Game Is On
Description: New services and a foreign acquisition give GSI more inroads into e-commerce
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The Top 500 Guide
Description: 2005 was another banner year for the Internet retailing industry with merchants across the board achieving significantly higher sales, average tickets, conversion rates and traffic.
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The Customer`s Always Right (Even on the Internet)
Description: Fed up with sloppy service, late deliveries and unanswered e-mails, online shoppers demand better.
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Racing Ahead
Description: 2006 is shaping up as another year of record sales, with retailers shifting their attention to customer retention from acquisition
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State of the Industry: Digging deeper
Description: Web retailers are spending more money on integrated e-commerce tools that generate more personalization and repeat business
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Survey: Retailers Look to the Future
Description: After years of rocket-like growth, online retailers optimism stays high
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A foreign affair
Description: Web retailers span the globe in search of new customers and sales
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J.C. Penney: The newest member of the billion-dollar club
Description: Knowing its customers and integrating across channels has catapulted J.C. Penney to a top position in the Internet Retailer Top 500.
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Time & Money
Description: Web retailers are keeping their fulfillment costs down and profits up with more operating efficiency and cost control
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The Customer Connection
Description: Retailers want it in-house and integrated
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Discounting the Discount
Description: Retailers drive a hard bargain for payment services by sweating the details and knowing the fine print
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Delivering the (e-)mail
Description: Small investment in e-mail marketing creates big return
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Omit needless words
Description: The secret to successful e-mail marketing: Be succinct
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Gotta Have It
Description: Online retailers will try anything and everything to get customers to impulse buy. Are shoppers succumbing to their spell?
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Its a sellers market on the job front
Description: Even with better pay and perks, web retailers struggle to hire all of the skilled employees they need
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Battling Congestion
Description: How FreshDirect delivers fresh apples (and other groceries) on time in the Big Apple
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Following the money trail
Description: Web retailers are doing well at growing the top and bottom line.
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Tuning in
Description: With a new and broader Internet plan, Shop At Home TV surfs for new channels of web shoppers
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Dollars and cents
Description: Web retailers are growing both their top and bottom lines, but expanding organically rather than taking on outside risk
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The 2nd Act
Description: Mercantec returns to its roots after a run at high-flying dot-com stardom
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Online retailers learn to live with that persistent problem of returns
Description: Retailers learn to live with a necessary evil
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Internet Retailer Survey: Form and function
Description: Online retailers are redesigning their web sites with better product organization and page navigation
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Internet Retailer Survey: Motivated buyers
Description: Web merchants are growing their budgets for advanced e-commerce applications and services
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Site performance makes or breaks an e-business; Monitoring software helps you stay
Description: But such measures arent enough. Newport Group Inc., a Barnstable, Mass.-based information technology consulting company, estimates that almost 52% of site crashes could be prevented if Web companies did a better job of troubleshooting potential problems.
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Internet Retailer survey: A missed message
Description: Retailers keep pouring on the e-mail, but delivery, open and click-through rates lag
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Credit cards dominate
Description: But online retailers` interest in alternatives is strong
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Weighing spending options
Description: Online retailers are purchasing more e-commerce technology, but they`re also pickier and want more tools that drive traffic and convert sales.
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InsideStore.com: Small, with big plans
Description: A home sweet home in home fixtures.
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The (insert foreign nationality here) are coming
Description: Foreign retailers use the Internet for an easy entree into the U.S.
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Bigger is Better
Description: Technobrands` FirstStreetOnline.com finds a search marketing strategy that fits
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Serving the customer
Description: Online retailers step up their customer service programs with more staff, better interactive tools and faster response times
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Modern Art
Description: In web site design, technology and art come together
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Internet Retailer Survey: Money matters
Description: Conservative web merchants take a cautious approach to processing payments and managing risk
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Why Detroit is heading to the web
Description: Car dealers are reducing costs and extending their reach with e-commerce web sites
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Pet Project
Description: Drs. Foster & Smith learn some new tricks on the web
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Driving car sales into the 21st century
Description: The Internet is changing how auto dealers sell carswhether they like it or not
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Bypassing the Middleman
Description: When Levi Strauss & Co. dove head first into electronic commerce last November by opening a pair of Web stores just in time for the peak holiday shopping season, the news stunned retailers. One of the worlds biggest clothing makers had decided to bypass retailers altogether. But it wasnt just Levis Web presence that caused consternation. What really worried retailers was Levis strategy of selling Levi jeans and Dockers only at the Levi Web site. If Levi can do that, then theres no reason other manufacturers wont follow suit.
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Looking Beyond Paper
Description: With fewer catalogs and bigger, better web sites, direct merchants stake their future on the Internet.
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Searching for Searchers
Description: In hiring search marketing expertise, it`s a seller`s market
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Who Likes Amazon`s Expansion Drive?
Description: Only Its Shareholders
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Getting back to the basics
Description: Recently I was invited by International Business Machines Inc. to participate in a day-long seminar that looked at the future of Internet technology and Web retailing. Being surrounded by IBMs leading Internet minds and well-known academics from Harvard, The London School of Business and other top universities was, for me, quite a heady experience.
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Whats New
Description: Analytics are providing answers, but retailers want more
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Follow the leader
Description: Despite dominating total sales, big chains have some catching up to do in online sales
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