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Infomercials come to the web Description: Infomercials come to the web Yahoo Inc. today unveiled Yahoo ShoppingVision a rich media extension of Yahoo Shopping. ShoppingVision lets shoppers view streaming video content
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FTC warns e-retailers that mail-order/telephone-order rules apply Description: FTC warns e-retailers that mail-order/telephone-order rules apply Hoping to avoid a repeat of last year's enforcement that ended up costing e-retailers $1.5 million in fines due
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No surprise here: Dot-com closings accelerate Description: No surprise here: Dot-com closings accelerate A new study by Webmergers reports that 21 dot-com companies have closed in the first half of November, nearly as many as in all of
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SportsLine Benches MVP Description: SportsLine Benches MVP SportsLine.com Inc., an Internet sports media company and publisher of CBS SportsLine.com, has terminated its portal agreement with MVP.com, an online
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Webvan extends Ashford.com promotion Description: Webvan extends Ashford.com promotion Webvan Group Inc. is extending its holiday promotion with luxury online retailer Ashford.com, started on Nov. 1. Customers in San Francisco,
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ValueVision to write down Internet retailer investments Description: ValueVision to write down Internet retailer investments Minneapolis-based ValueVision International, Inc., a cable and satellite broadcasting company, is writing down minority
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Online Shoppers want product information and the human connection Description: Online Shoppers want product information and the human connection Further evidence that shoppers are cross-channel animals comes from a study released today by KPMG/Indiana
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DealTime, ConsumerReview.com team up Description: DealTime, ConsumerReview.com team up ConsumerReview.com and DealTime have reached an agreement whereby DealTime will be the exclusive provider of comparison-shopping services to
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Two consumer groups partner Description: Two consumer groups partner ePublicEye.com and WebAssured have teamed up and are touting their Safe Shopping Guarantee backed by WebAssured and underwritten at Lloyd's, London.
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Value, not price, motivates online shoppers Description: Value, not price, motivates online shoppers It doesn't matter if consumers are shopping online for hotel rooms, groceries or other products from their favorite artists, consumers
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Garden.com wilts Description: Garden.com wilts Garden.com, one of the leading retail sites on the Internet, closed today. In a statement posted at the site, Garden.com said: "The company has been unable to
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The Sharper Image's web results Description: The Sharper Image's web results For the third fiscal quarter ended Oct. 31 , The Sharper Image reported Internet sales of $13.7 million, a 158% increase over the $5.3 million in
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Barewalls.com renews agreement with Go.com Description: Barewalls.com renews agreement with Go.com Barewalls.com, an art prints and posters e-retailer based in Cambridge, Mass., renewed its advertising venture with Walt Disney
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SmarterKids.com and Earlychildhood.com merge Description: SmarterKids.com and Earlychildhood.com merge SmarterKids.com Inc., online educational toy store and Earlychildhood.com, LLC, manufacturer and retailer of educational products
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Buy.com ads narrow focus Description: Buy.com ads narrow focus buy.com, Aliso Viejo, Calif.-based Internet superstore, launched a marketing and advertising campaign focused on the mission-oriented shopper. Consistent
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Popeyes talks turkey on web Description: Popeyes talks turkey on web Atlanta-based Popeyes Chicken & Biscuits, a division of AFC Enterprises, entered e-retailing to sell a new cajun menu, including Popeyes fully cooked
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KBkids, MVP partner for holidays Description: KBkids, MVP partner for holidays Toy seller KBkids.com and online sporting goods retailer MVP.com are teaming up to offer special discounts as part of a holiday promotional
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A luxury merger: Best Selections.com and NYStyle.com Description: A luxury merger: Best Selections.com and NYStyle.com BestSelections.com, a web site that features luxury merchants around the world, and NYStyle.com, the fashion-forward style
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Fashionmall.com, Inc. Q3 Revenue up 27% Description: Fashionmall.com, Inc. Q3 Revenue up 27% fashionmall.com Inc. reported total revenue of $1.12 million for the third quarter 2000, up 27% from the third quarter of 1999 of
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Emerald Smart Card Solution Description: Emerald Smart Card Solution Emerald Solutions Inc. announced today that it has developed a secured smart card purchasing solution for 1st eTech, a provider of smart card and
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BlueLight.com adds three top executives Description: BlueLight.com adds three top executives BlueLight.com today announced three key appointments to the BlueLight.com executive team as well as an addition to the BlueLight.com Board
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Office Depot best overall value, ShopServe says Description: Office Depot best overall value, ShopServe says Office Depot is the top overall value among leading large- and small-name Internet office supplies retailers, edging out rival
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Web portal lets shoppers donate to causes Description: Web portal lets shoppers donate to causes ShopForFundaising.com launched a cause-related shopping portal http://www.shopforfundraising.com through which consumers can shop online
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Toysrus.com hits $23 million in third quarter Description: Toysrus.com hits $23 million in third quarter Toysrus.com reported net sales of $23 million for the third quarter compared with $5 million for the same period last year. "Our new
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Newgistics to launch "ReturnValet" returns service with Lillian Vernon catalog Description: Newgistics to launch "ReturnValet" returns service with Lillian Vernon catalog Cataloger Lillian Vernon Corp. is offering a returns service by which customers and gift recipients
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Court Lets States Control of Alcohol Distribution Description: Court Lets States Control of Alcohol Distribution The Seventh Circuit Court of Appeals in Chicago has refused to reconsider its decision to prohibit the unlicensed direct
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Yankee Group Says Customers Want Care Description: Yankee Group Says Customers Want Care Customer service issues continue to limit online shopping according to the Boston-based e-business research and consulting company Yankee
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Online holiday shopping off to a slow start, says Nielsen/NetRatings Description: Online holiday shopping off to a slow start, says Nielsen/NetRatings Compared to last year, the 2000 online holiday shopping season is off to a slow start, says
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First You Gotta Crawl Description: And Parrs words dont even address the impact of the biggest earthquake to shake the e-retail marketplace in the past several months. The capital sources whose wide-open coffers sent e-retailers on spending sprees have largely clamped the lid shut, looking for returns on existing investments. That means web merchants who staffed up and spent big in the expectation theyd go back for additional funding wont be doing so.
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Stability: not a price that can be named Description: Priceline.com, one of the most recognizable online sellers, has been torpedoed from all sides during the past few months. And although the ship may not be doomed to sink, it is taking on water.
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Fleet`s merchant approach to smart card promotion Description: Until now, American Express Co. has gotten all the ink about online smart cards. But Boston-based Fleet Bank has launched a smart cardand it hopes to grab part of the market that American Express proved exists. In September, Fleet rolled out the Fusion smart Visa card. And while it may look like just another chip card touting security and easy online shopping, Fleet is pitching as a major feature to merchants that they will pay a lower Visa interchange rate because of the cards smart chip authentication process. Interchange is the amount of a bank card transaction that the merchant bank pays the issuing bankand then passes back to the merchant.
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After all that hard work, the online grocers are ready to transform the supermarket industry Description: Another way e-grocers can attract customers is by offering services that go beyond delivering groceries, such as picking up and dropping off dry cleaning, film, flowers or videos. By adding to the types of items that they deliver, online grocers can increase the number of deliveries per hour or items per trip. Those with a niche in a specialized area, such as delivery of health foods, prescriptions or convenience-store items, are also likely to prosper.
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What a Teen Wants Description: A direct competitor to Icanbuy.com and the second online teen payment vehicle to launch (June 1999) is Mountain View, Calif.-based RocketCash. With a snazzy teen web page, RocketCash, like Icanbuy.com, provides an online shopping mall in which kids can spend their money at such retailers as Toys R Us, J. Crew and CDNow.
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I see London, I see France, I see a bid
Description: Article from Internet Retailer
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Boo doesn`t scare Fashionmall.com Description: After a head-spinning 18-month life that chewed up $200 million, Boo.com is back from the dead. On Oct. 30 Fashion-mall.com clamped the electrodes onto Boo and hit the juice.
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Make way for lower credit card costs Description: In another effort to reduce the risk merchants take to accept online transactions, Visa U.S.A. will test a program called iVerified by Visa that authenticates online shoppers. Speaking at the Smart Card Forums annual meeting in San Francisco in September, Visa said it will pilot the payer authentication service for six months beginning in early 2001 before determining if passwords reduce fraud and chargebacks from online transactions. Consumers will receive a password to use with their card numbers when shopping online. So far, four undisclosed merchants have signed on, although Visa expects to have up to six more.
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Getting Sacked Description: Getting Sacked Webvan sacked its grocery sack logo in favor of a two-color "WV". The company also gave its web pages a new look, it says is based on customer feedback. Both moves
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Dot-coms decamp for cheaper digs Description: Most of the companies already have some presence in the locations to which the moves are being made. Pets.com operates a distribution center in Indiana. Egghead was born in the state of Washington and consolidated customer service and distribution facilities in Vancouver more than a year and a half ago following its merger with Onsale.com. Similarly, PlanetRx.com will be joining the bulk of its operations already housed in Memphis, while Travelocity operates a call center in Rancho Cordova.
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MVP.com is a content champ, but needs to set itself apart from brick competitors Description:
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After grounding brick & mortar model, Egghead takes flight as dot-com Description: Two months after taking over Egghead, Orban shut down half the retail stores. Not only did we have to shut down the chain and lay off a lot of people, Orban says, but we had to liquidate tens of millions of dollars in inventory. He then had to figure out what could be built around the remains of the business. There appeared to be two paths: build a larger store prototype and incorporate other PC products or focus the company on the Internet.
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Who`s shopping and what they`re buying Description: Article from Internet Retailer
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Customer makeup data is more than a cosmetic feature for online beauty retailer Description: he great thing about the Internet is that it makes gathering information so easy. Post a survey on an e-retailing site and the data will soon follow. But then the real work comes: Using the data as a selling tool.
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Fashionmall.com entertains with Twec.com Description: Fashionmall.com entertains with Twec.com fashionmall.com, Inc. jumped into the music and entertainment markets by signing Twec.com on as a link to entertainment on
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Where`s wireless? Description: FTD.com, a member of the AT&T Wireless Services shopping channel, launched a wireless retailing program just in time for Mothers Day. Customers could use web-enabled cell phones to read text messages about floral arrangements and specialty gifts for Mothers Day. FTD customers could also qualify for a 10% discount if they used a cell phone to complete the purchase.
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Keeping abreast of the evolution Description: Good business magazines evolve. Thats because the industries they cover evolve. As our readers know,
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Whose crystal ball should you look into? Description: BizRate: $11.90
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Cyber Pass Description: Retailers already know that customers dont want to walk into an empty store and swipe a card when they leave; they want human help. It stands to reason, say consultants, that the same need exists for customer support on the Internet. And as opportunity grows with increasing demand, queries to Clevelands firm from India-based call center companies, entrepreneurs who want to start call centers in India, and venture capital firms that want to invest in them have grown threefold to fivefold in the past year.
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Color technology makes the difference as e-retailers fine-tune tints to spike sales Description: hen it comes to coloration, the chameleon has nothing on the web. Near-infinite variations in the hardware and software combinations that deliver color images to millions of computer screens can turn the yellow shirt into orange and the red hat into pink. Web shoppers may be in the darkuntil the package arrives from the online store.
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No Fallout: Veteran online shoppers are spending more Description: The negative news about e-retailers is not scaring away shoppers, says the latest e.commerce-Pulse survey from Harris Internactive. In fact, those who shop online are more comfortable than ever. Harriss evidence: Online shoppers in the second quarter continued their trend of shopping and buying more online rather than shopping online and buying offline. In some categories, online purchasing far outstrips offline. For instance, online buyers of flowers, gifts and cards spend 31 cents offline for every dollar online; in books, the ratio is 43 cents. Harris Interactive polls as many as 100,000 online consumers every quarter who have opted into Harriss survey.
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As dot-coms face retail reality, they are turning to catalogs Description: Batkin says the cost of mail-order can be offset for some companies by the built-in advantage of sending a catalog to those known to buy online. Browsers turn into buyers with those catalogs at a rate of 15-20%, he says, orders of magnitude above normal catalog returns.
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