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Web-enabled systems help retailers better forecast demand
Description: Facing pressures posed by fragmented markets, increased competition and fickle consumers, retailers are forced to get a better handle on consumer demand
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MyPublisher raises $8.9 million to fund its growth in online photography
Description: MyPublisher raises $8.9 million to fund its growth in online photography MyPublisher, an online-only distributor of photo albums and design software for digital photographers,
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Too Much?
Description: Affiliate marketing not a game of how many, but which onesand how to make them play
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Many retailers still fail to do crucial e-mail subject line testing
Description: Many retailers still fail to do crucial e-mail subject line testing Many retailers still dont test e-mail subject lines even though the wrong words or phrases can result in the
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Survey offers insights on what to include when planning a kiosk project
Description: Retailers have for years been searching for the perfect application of kiosk technology. Today, according to a recent Aberdeen Group Inc. survey, 25% of responding retail companies are using kiosks for various self-service applications, and 42% expect to be adding kiosks within the next 18 months. Industry experts say the majority of kiosks in retail applications today are web-enabled, and with 40% of the companies surveyed seeing a key role of kiosks as facilitating cross-channel sales, attaching the right functionality to the kiosk is critical in driving return from the investment.
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The eBay of tomorrow
Description: eBay continues to post big growth numbers, but the auction giant is pressed to reinvent itself as consumers online buying habits evolve
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Internet Retailer Survey: Money matters
Description: Conservative web merchants take a cautious approach to processing payments and managing risk
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Jon Aust appointed VP of sales at buySafe
Description: Jon Aust appointed VP of sales at buySafe Jon Aust has been named vice president of sales at e-commerce transaction trust and security services company buySafe. In his new role,
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What to Look For
Description: Striving to make every customers wish come true, retailers upgrade order management
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Looking Ahead
Description: Industry icon Bernie Brennan moves into retails boom town: the web
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When billboards meet web sites, watch out
Description: If you build a web page on a billboard, will people come out and see it? Dahlkempers, a jewelry store in Erie, Pa., has good reason to say they do.
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Introducing IR`s Web Design `08 Conference
Description: If your web site is converting to buyers 3% of shoppers who visit it, congratulationsyoure hitting the average conversion rate for retail web sites. But think how much more money your site would make if you could just double that rate with the same investment in marketing and same web staff. The incremental ROI would go off the charts.
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SPONSORED SUPPLEMENT: E-mail marketers raise the performance bar
Description: Consumers may be more receptive to e-mail marketing, but that hasnt made it any easier for e-retailers to get their message to the customers inbox and opened. More stringent spam filtering rules, sender authentication policies imposed by ISPs to reduce unwanted clutter in consumer mailboxes, the threat of phishing attacks, new technologies such as embedded video (see sidebar), and mailings to mobile devices have e-retailers scrambling to stay ahead of the curve.
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Shoebuy.com thinks inside the box to keep growing online
Description: Online advertising reaches only so many consumersto cast the net wider, even web-only retailers are looking to traditional offline ad venues for the sake of the audiences they can pull in. Thats the kind of thinking that underlies Shoebuy.coms decision to launch a multi-million-dollar TV ad campaign this summer, the first venture into national TV for the online shoe retailer, a unit of IAC/Interactive Corp. Featuring a parade of people stepping in a conga dance line through an office complex, the commercial pointed out that Shoebuy.com offers more than 500,000 products from 400 footwear brands and also provides free shipping and free returns.
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With a new widget for consumers, Buy.com moves into eBay territory
Description: Online retailer Buy.com Inc. has introduced Garage Sale, a web page-based widget that enables consumers to sell their own goods directly on Facebook social networking pages. Buyers can purchase merchandise on the web pages without having to leave those pages to complete a transaction.
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Edmond Thomas returns to the Wet Seal as CEO
Description: Edmond Thomas returns to the Wet Seal as CEO Edmond Thomas has been given a three-year contract to serve as president and CEO of The Wet Seal Inc., a retailer of trendy apparel
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Real-time Technologies
Description: How obtaining data in real time can help retailers win in the age of no-loyalty customers
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Strengthening the customer/e-retailer bond
Description: Desktop widgets, tiny applications that enable a 24/7 link between a consumers desktop and an e-commerce site, are connecting customers and merchants like never before
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Channel Intelligence hires electronics vet to head up its SellPath product
Description: Channel Intelligence hires electronics vet to head up its SellPath product Channel Intelligence Inc. has hired Vik Murty as vice president of the SellPath Manufacturer Solutions
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VistaPrint steps into stores with business printing services via OfficeMax terminals
Description: VistaPrint Ltd. is moving into a new sales channel. The online supplier of graphic design services and customized printed products for small businesses and consumers is reaching into retail stores through a deal with office supply retail chain OfficeMax Inc.
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On second try, Blue Nile lands a new chief financial officer
Description: On second try, Blue Nile lands a new chief financial officer Robin Easton starts today as the new chief financial officer at Blue Nile Inc. The online-only retailer of diamonds
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Augusts online sales plunge farther than total sales at Sharper Image
Description: Augusts online sales plunge farther than total sales at Sharper Image Internet sales at Sharper Image Corp. in August fell 40% from August a year ago to $2.9 million from $4.8
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Digital River grows European presence with Netgiro Systems acquisition
Description: Digital River grows European presence with Netgiro Systems acquisition Payment processor and e-commerce software provider Digital River Inc. has acquired Netgiro Systems AB for
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Radio listeners will be able to push a button to buy a song from iTunes
Description: Radio listeners will be able to push a button to buy a song from iTunes Apple Inc. is working with radio broadcasters to add a tag to songs sent over the airwaves so that a
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Omniture to buy Offermatica to marry analytics and page optimization tech
Description: Omniture to buy Offermatica to marry analytics and page optimization tech Web analytics provider Omniture Inc. will pay $65 million in cash and stock to acquire Offermatica,
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Comparison site Pronto.com adopts the Hacker Safe program
Description: Comparison site Pronto.com adopts the Hacker Safe program Pronto.com, a comparison shopping site that is part of IAC/InterActiveCorp, is joining shopping sites PriceGrabber.com
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Amazon to offer its Clickriver contextual ads program to other sites
Description: Amazon to offer its Clickriver contextual ads program to other sites Amazon.com Inc.s Clickriver Ads, its new program for running pay-per-click contextual ads on its e-commerce
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The web converts more tire kickers to buyers at Hyundai dealer
Description: The web converts more tire kickers to buyers at Hyundai dealer Visitors who fill out an information-request form on Coastal Hyundais web site convert to buyers at a 22% rate,
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Amazon tops Forresters list of mobile web sites
Description: Amazon tops Forresters list of mobile web sites Few consumers find navigating the Internet on mobile phones a satisfying experience today, and much of that stems from poor
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Lulu says Hulu made a legal boo-boo in choosing its name
Description: Lulu says Hulu made a legal boo-boo in choosing its name Lulu Enterprises, which operates web sites that offer to publish books, videos and other content on behalf of their
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WWE tag-teaming with Microsoft to upgrade online video
Description: WWE tag-teaming with Microsoft to upgrade online video World Wrestling Entertainment Inc. and Microsoft Corp. are developing a new interactive video player to deliver all
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Apparel grabs the top spot in online sales, study says
Description: Apparel grabs the top spot in online sales, study says Apparel sales are the largest and fastest-growing U.S. online retail category, although many consumers still prefer buying
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To engage shoppers, Laskys.com adds interactive visitor polls and quizzes
Description: To engage shoppers, Laskys.com adds interactive visitor polls and quizzes Laskys.com, a United Kingdom-based online home-entertainment systems retailer, has responded to customer
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PayPal pays off for redesigned Market Warehouse site
Description: PayPal pays off for redesigned Market Warehouse site Market Warehouse Inc. made two major changes as it redesigned its web site: giving more prominence to housewares and adding
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Netflix subscribes to a bright future for movie rentals
Description: Netflix subscribes to a bright future for movie rentals Despite the ongoing horse race between Netflix Inc. and Blockbuster Inc., theres still plenty of growth left in the
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BIGresearch identifies variations in online behavior within Hispanic market
Description: BIGresearch identifies variations in online behavior within Hispanic market Hispanics describe themselves racially in different ways, and those definitions carry over into
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U.K. e-retailers more aggressive in marketing, site re-design, expert says
Description: U.K. e-retailers more aggressive in marketing, site re-design, expert says As e-retailers in the U.K. carry out more elaborate and ambitious online marketing, theyre also
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Best Buy testing DRM-free music sales
Description: Best Buy testing DRM-free music sales Responding to customer feedback, the Best Buy Digital Music Store is participating in a test with Universal Music Group that will let
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In online digital music, Amazon tunes in as Sonys Connect fades out
Description: In online digital music, Amazon tunes in as Sonys Connect fades out Amazon.com Inc., with its millions of music customers and strong sales of MP3 players, is the best bet to
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Yahoo broadens its spectrum of ad holdings with acquisition of BlueLithium
Description: Yahoo broadens its spectrum of ad holdings with acquisition of BlueLithium In the latest move by a major Internet player to beef up its online advertising prowess, Yahoo Inc. has
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Zappos.com is most available retail web site in August
Description: Zappos.com is most available retail web site in August Web shoppers in August could access a top 50 retail site with a high broadband connection an average of 99.25% of the time,
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Content tech tools drive up DiscountGolfWorld.com conversions 210%
Description: Content tech tools drive up DiscountGolfWorld.com conversions 210% 1st in Video Music World Inc.s product lines were rapidly growing on its two e-commerce sites in 2006, but
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DELiAs Q2 web sales up 2% year-over-year
Description: DELiAs Q2 web sales up 2% year-over-year Teen clothing and accessories retailer dELiAs Inc. reports total second quarter revenue increased 7.3% to $52.4 million compared with
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Q1 web sales rise 48% at Dreams Inc.
Description: Q1 web sales rise 48% at Dreams Inc. Dreams Inc., which operates FansEdge.com, ProSportsMemorabilia.com and other niche e-commerce sites, is reporting a 48.4% increase in web
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NBC flips the dial with Apple and iTunes
Description: NBC flips the dial with Apple and iTunes Apple Inc.s iTunes store is losing one of its key sources of video content: NBC. On Aug. 31, Apple, No. 15 in the Internet Retailer Top
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Amazon begins search to replace CIO Richard Dalzell
Description: Amazon begins search to replace CIO Richard Dalzell Ten years after joining Amazon.com as vice president and chief information officer, Richard Dalzell announced he plans to
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Average session times grow for most big retailers
Description: Average session times grow for most big retailers Visitors and shoppers are sticking around longer at nine of the 15 largest retail sites, according to new data from Hitwise Inc.
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Biblio.com closes the books on record August sales
Description: Biblio.com closes the books on record August sales New and improved forms of marketing helped Biblio.com achieve record textbook sales in August. The company is also beginning to
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American Blind settles out of court with Google
Description: American Blind settles out of court with Google With a November trial date looming, Google Inc. and American Blind & Wallpaper Factory Inc. have settled their trademark
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Netflix logs 10 million views of instant videos
Description: Netflix logs 10 million views of instant videos Netflix Inc.s instant video customers have watched movies or TV episodes 10 million times on their personal computers, with five
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