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Fraud losses will grow in step with sales this year, CyberSource projects
Description: Fraud losses will grow in step with sales this year, CyberSource projects Dollar losses from e-commerce fraud will grow 18% this year over last to $3.6 billion, reports the ninth
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Social network pumps up average order and conversion
Description: Social network pumps up average order and conversion More e-retailers are checking out social networking as a way to enhance their site experience, improve brand awareness,
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Musicnotes.com hits high note with 3 million downloads
Description: Musicnotes.com hits high note with 3 million downloads Musicnotes.com, a retailer of sheet music and guitar tablature, has served more than 1 million customers, one of whom
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Online retail sales grew 19% in October, dragged down by slow apparel sales
Description: Online retail sales grew 19% in October, dragged down by slow apparel sales Online retail sales in October grew 19% over October 2006, reaching $9.96 billion from $8.40 billion a
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U.S. Auto Parts aligns products in a unified catalog
Description: U.S. Auto Parts aligns products in a unified catalog U.S. Auto Parts Network Inc. has deployed a new database enabling the online seller of aftermarket automotive parts to give
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Skis.com races to the web with product videos
Description: Skis.com races to the web with product videos Skis.com and sister site snowboardfusion.com this fall began offering video product reviews of newly released skis and boards. The
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FTDs U.S. customers ordered fewer flowers online in first quarter
Description: FTDs U.S. customers ordered fewer flowers online in first quarter U.S. consumers ordered fewer flowers online and by phone at FTD Group Inc. in the first quarter of fiscal 2008.
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Former Circuit City e-commerce chief joins private equity firm
Description: Former Circuit City e-commerce chief joins private equity firm David L. Matthews, the former e-commerce chief at Circuit City Inc., has been named president of the Orchard Brands
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MyShape.com taps former Yahoo IT exec as chief information officer
Description: MyShape.com taps former Yahoo IT exec as chief information officer Womens online fashion retailer myShape.com has announced three key executive appointments. Mercedes De Luca,
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Dealer.com appoints Dean Evans as chief marketing officer
Description: Dealer.com appoints Dean Evans as chief marketing officer Dealer.com, a provider of e-commerce technology to car dealers, has named Dean Evans, a former executive of rival Cobalt
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Shipwire appoints warehousing exec and opens warehouse in Canada
Description: Shipwire appoints warehousing exec and opens warehouse in Canada Shipwire Inc., which provides online retailers with outsourced warehouse and shipping services, has appointed
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Advertising widgets help site publishers reap cash
Description: Advertising widgets help site publishers reap cash Shopping portal Mpire has introduced WidgetBucks, an ad network of pay-per-click, web page-based widgets for content
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Former Stride Rite e-commerce exec joins analytics firm Compete
Description: Former Stride Rite e-commerce exec joins analytics firm Compete Web analytics firm Compete Inc. has hired Gregg Poulin as general manager of Compete.com. Poulin comes from Stride
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Jonathan Yarmis joins AMR Research as vice president
Description: Jonathan Yarmis joins AMR Research as vice president AMR Research Inc. has appointed Jonathan Yarmis vice president. Yarmis will cover advanced and emerging technologies
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MyWebGrocer names marketing veteran to start Midwest office
Description: MyWebGrocer names marketing veteran to start Midwest office MyWebGrocer has hired Helen Everett Earling to start up the companys new Midwest office in Minneapolis. She will be
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Brown Shoe hires CitiFinancial executive as new CIO
Description: Brown Shoe hires CitiFinancial executive as new CIO Brown Shoe Co. has a new chief information officer. Brown Shoe, which owns and operates Shoes.com, No. 155 in the Internet
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With retailers blessings, dinnerware manufacturer Oneida expands online
Description: With retailers blessings, dinnerware manufacturer Oneida expands online At the end of 2005, the web site of dinnerware manufacturer Oneida Ltd. was maintained by one employee,
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Space Launch
Description: Reworking their warehouses with web technology, retailers make more room for multi-channel orders
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For books e-retailer, timing is everything in e-mail marketing
Description: Nothing sells a book like a timely topic, but it also helps to promote it to the most interested customers when theyre most likely looking to buy. For A1Books.com, nothing fits that strategy like a perfectly timed e-mail, says marketing manager Shrevas Telang.
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What kind of impression do you make?
Description: Retailing is as much about theater as it is about merchandise. Thats true even among the discount chains that carefully cultivate the image they want customers to walk away withhigh quality at low prices, for example, or no-frills stores that cut overhead and keep prices low. Online retailers didnt take long to apply that approach to their web sites. E-retailers continually refine their sites, updating the look and navigation and adding features and functions that will appeal to their customers.
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Persona-lizing a site
Description: Personas take web marketers beyond what they think they know about customers and into shoppers heads and hearts
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Just Ahead
Description: New e-commerce technology is poised to re-shape the online shopping experienceagain
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Lots of Choices
Description: With the explosion of comparison shopping sites, merchants get more options. The challenge: find the winners.
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SPONSORED SUPPLEMENT:The Link Between Site Performance and Sales
Description: A narrow view of site performance can cost retailers not only sales, but profitable, long-term customer relationships
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The new obstacles to e-mail delivery
Description: Challenges to e-mail delivery now focus on the sender and not the message. Retailers have to adopt new strategies to ensure a sparkling reputation.
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Cars.com steers advertising to the Super Bowl
Description: After spending millions earlier in the decade for Super Bowl television advertising that didnt produce customers, e-commerce companies have generally passed on the pricey spots. But Cars.com is betting that Super Bowl XLII on the Fox Network is the perfect venue for launching its 2008 marketing campaign.
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Harder sell, softer landing
Description: Web retailers are building out site features and planning heavy promotions to connect with online Christmas shoppers
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As store sales hit the brakes, retailers look for holiday cheer online
Description: This years holiday shopping season wont be a sleigh ride through the park for retailers overall, but merchants in the online channel will have much to cheer, market forecasters are saying.
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Search Strategy
Description: Five things to consider when evaluating pay-per-click management tools
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Hooking Partners
Description: E-retailer Altrec showers affiliates with new web tools while seeking tighter bonds
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Niche e-retailers, you have three years to line up new web addresses
Description: The Internet, as many retailers have learned, is the ideal environment for developing multiple storefronts each with its unique brand. With much online shopping starting in Internet search engines, a web address dedicated to a particular product can quickly ring home to shoppers who spot it in search results.
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Newegg whips up a site redesign by blending the familiar with the new
Description: Great chefs combine common and new ingredients uniquely to produce a new dish. Newegg.com followed a similar path by writing a new recipe for its web site. The recently redesigned site resulted from delicately balancing longstanding customer favorites with the online electronics retailers new plan to focus on its product range.
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Recruit and Retain
Description: Wine, cheese, good press and top pay are all part of attracting the elusive technical worker
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New day ahead for online payment methods
Description: New day ahead for online payment methods
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Front-end community exchange yields back-end business insights at The Guild
Description: Front-end community exchange yields back-end business insights at The Guild What customers say to each other about a product or brand represents a gold mine of information for
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Even without growth, eBay dominates online apparel, accessories and beauty
Description: Even without growth, eBay dominates online apparel, accessories and beauty EBay Inc. dominated the online apparel, accessories and beauty market in September, grabbing the top
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Inovis acquires BetweenMarkets for on-demand supply chain technology
Description: Inovis acquires BetweenMarkets for on-demand supply chain technology Inovis, a provider of web-enabled systems that support retailer-supplier communication, is adding on-demand
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No comparison: web sites easily beat store prices on cameras and TVs
Description: No comparison: web sites easily beat store prices on cameras and TVs Consumers can save between 10% and 87% by buying digital cameras and high-definition televisions online
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QVC U.S. web sales grow moderately in Q3
Description: QVC U.S. web sales grow moderately in Q3 U.S. web sales for QVC Inc. grew moderately in the third quarter while overall sales rose slightly. QVC.s domestic web sales grew by
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iBakeSale.com cooks up new tool that enables shoppers to bypass its portal
Description: iBakeSale.com cooks up new tool that enables shoppers to bypass its portal Affinity portal iBakeSale.com brings charity work into the online realm, enabling portal members to
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Internet access will be tax- free for another seven years (in most states)
Description: Internet access will be tax- free for another seven years (in most states) Internet access is free from being taxed for at least another seven years, now that President Bush has
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BlueFly.com signs marketing deal with Project Runway reality TV series
Description: BlueFly.com signs marketing deal with Project Runway reality TV series Bluefly.com is teaming up with Bravo TVs Emmy-nominated reality series Project Runway to give the
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Customer reviews influence cross-channel buying decisions, study says
Description: Customer reviews influence cross-channel buying decisions, study says The proliferation of online customer reviews has led to a new breed of shopperthe Social Researcher who
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Marketers need to better explore cross-channel shopping data, expert says
Description: Marketers need to better explore cross-channel shopping data, expert says Many retailers overlook valuable data on customers cross-channel shopping behavior that could support
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Retailers are investing more in pay-per-click marketing
Description: Retailers are investing more in pay-per-click marketing More merchants are increasing budgets for pay-per-click marketing but most continue to handle PPC campaigns in-house,
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ShopNBC dials up TV-web connection with new .tv site
Description: ShopNBC dials up TV-web connection with new .tv site ShopNBC launched its video commerce site, ShopNBC.tv, earlier this year and is planning a major upgrade this month that will
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Multi-media advertising best for multi-tasking consumers
Description: Multi-media advertising best for multi-tasking consumers Online retailers should advertise not only on the web but in other media sources because consumers increasingly are
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Despite offline gloom, surveys predict merry season for online retailers
Description: Despite offline gloom, surveys predict merry season for online retailers Two recent projections of 2007 holiday sales tell much the same story: overall retail sales will grow
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Merchants step up multi-channel holiday marketing, Shop.org says
Description: Merchants step up multi-channel holiday marketing, Shop.org says Most retailers have already launched their online holiday promotions, and more of them are also promoting their
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Making the mobile phone a new platform for search marketing
Description: Making the mobile phone a new platform for search marketing Ads-Click S.A., a provider of Internet search and contextual advertising, this week launched Ads-Click Mobile for
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